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Delete Your Account

Account Deletion Instructions

We value your privacy and make it easy to delete your Natura account and all associated data when you no longer wish to use our services.

Option 1: Delete from the App

  1. Open the Natura app on your device
  2. Go to Profile → Settings → Account
  3. Scroll down and tap "Delete Account"
  4. Follow the confirmation steps

Option 2: Request via Email

If you're unable to access the app, you can email us to request account deletion:

  1. Send an email to support@zynclave.com with the subject line "Account Deletion Request"
  2. Include the email address associated with your account
  3. We'll process your request within 7 business days

What Happens When You Delete Your Account

  • Your profile and personal information will be permanently deleted
  • Your wildlife observations will be anonymized
  • Your comments and interactions will be removed
  • You'll lose access to any saved collections or favorites
  • After deletion, we retain certain information for legal and legitimate business purposes in accordance with our Privacy Policy

Note: Account deletion is permanent and cannot be undone.

Need Help?

If you encounter any issues with deleting your account or have questions about your data, please contact us at support@zynclave.com.

Request Account Deletion Now