Privacy Policy for Natura

Last Updated: 28 March, 2025

Introduction

Zynclave Tech Private Limited ("we," "our," or "us") operates the Natura mobile application (the "App"), a platform that enables users to discover, capture, and share wildlife and nature observations with a community of enthusiasts. This Privacy Policy is designed to help you understand what information we collect, how we use it, and what choices you have regarding your information.

Information We Collect

Information You Provide to Us

Account Information: When you register for an account, we collect your name, email address, and password. If you choose to sign in using third-party services like Google, we may receive profile information from these providers.
Profile Information: Information you provide in your profile, including optional biographical information, profile picture, and interests related to nature and wildlife.
User Content: Photos of wildlife/animals, descriptions, location data (when shared), comments, and other content you submit through the App.
Communications: Information you provide when contacting us for support or communicating with other users.

Information We Collect Automatically

Device Information: Information about your device, including model, operating system, unique device identifiers, IP address, and mobile network information.
Usage Information: Information about how you use the App, including the features you interact with, the content you view, and the actions you take.
Location Information: With your permission, we collect precise location data to enable features such as geotagging wildlife observations and displaying nearby content. You can control location permissions in your device settings.
Camera and Photo Library Access: With your permission, we access your device's camera and photo library to enable features such as taking and uploading photos of wildlife. These permissions can be managed through your device settings.
Notification Information: Information about how you interact with notifications we send.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the App and its features
Create and maintain your account
Process and fulfill your requests
Enable communication between users and foster community interaction
Send you technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and customer service requests
Develop new products and services
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Protect the rights and property of Zynclave Tech Private Limited and others
Personalize your experience and provide content relevant to your interests
Analyze usage patterns to improve user experience and app performance

How We Share Your Information

We may share information about you in the following circumstances:

With Other Users: Your profile information, wildlife observations, and location data (when you choose to share it) are visible to other users according to your privacy settings.
With Service Providers: We work with third-party service providers who provide infrastructure, storage, analytics, and other services to help us deliver and improve the App.
For Legal Reasons: We may share information if we believe it's necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
To Protect Rights and Safety: We may share information to protect the rights, property, and safety of Zynclave Tech Private Limited, our users, and others.
With Your Consent: We may share information for other purposes with your consent or at your direction.

We do not sell your personal information to third parties.

Data Storage and Security

We use commercially reasonable security measures to protect your information and to help prevent unauthorized access, loss, misuse, or alteration of the information under our control. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

The information we collect may be stored and processed in any country where we have operations or where our service providers are located. By using the App, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete information about you.
Deletion: You may request that we delete your personal information.
Restriction: You may request that we restrict the processing of your information.
Portability: You may request a copy of the information you provided to us in a structured, commonly used, and machine-readable format.
Objection: You may object to our processing of your information.

To exercise these rights, please contact us at info@zynclave.com.

App Permissions

Natura requests the following permissions:

Camera: To capture photos of wildlife and nature
Photo Library: To access and upload existing photos from your device
Location: To geotag observations and display nearby content
Notifications: To send you updates about community activity and your content

You can manage these permissions through your device settings at any time.

Children's Privacy

The App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Zynclave Tech Private Limited
Uttar Pradesh, India
Email: info@zynclave.com

Consent

By using our App, you consent to our Privacy Policy and agree to its terms and conditions.