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Our Commitment to Child Safety
At Zynclave, we prioritize the safety and well-being of all users, especially children. Our platform is designed with robust safeguards to provide a secure environment for young nature enthusiasts to explore and learn about the natural world.
We adhere to all applicable laws regarding child protection, including COPPA (Children's Online Privacy Protection Act) in the United States and similar regulations worldwide.
Age Requirements
- Users under 13 years old require parental consent to create an account
- Parents can create a family account to supervise their children's activities
- Certain features may be limited for younger users to ensure their safety
Safety Features
Content Moderation
All user-generated content is reviewed through a combination of automated systems and human moderators to ensure it's appropriate for all ages. This includes:
- Automatic filtering of inappropriate content
- Review of reported content within 24 hours
- Clear community guidelines that prohibit harmful content
Privacy Controls
We've implemented strong privacy controls specifically designed for younger users:
- Default private accounts for users under 16
- Limited data collection from minors
- Parental access to children's activity and settings
- Ability to restrict interactions to approved connections
Parental Controls
Parents and guardians have access to comprehensive controls:
- Monitor your child's activity through the Family Dashboard
- Approve friend connections and community memberships
- Set time limits and content restrictions
- Review and approve posts before they go live (optional)
Reporting Concerns
If you encounter any content or behavior that concerns you:
- Use the "Report" button available on all content and user profiles
- Email our dedicated safety team at safety@zynclave.com
- Urgent concerns can be reported via our 24/7 helpline: 1-800-SAFE-APP
We take all reports seriously and investigate thoroughly. Depending on the severity, we may:
- Remove inappropriate content
- Issue warnings to users
- Temporarily suspend or permanently ban accounts
- Report illegal activities to appropriate authorities
Educational Resources
We provide resources to help parents and children navigate online safety:
Contact Us
If you have any questions or suggestions about our child safety practices, please contact us:
- Email: safety@zynclave.com
- Phone: 1-800-SAFE-APP
- Mail: Zynclave Child Safety Team, 123 Natura Blvd, San Francisco, CA 94102